Tyyni Privacy Policy

Last Updated: 28/11/2024

At tyyni, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing or using tyyni, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our service.

About Us

tyyni is a product of Zenbox Inc., a company dedicated to creating tools that empower individuals and families through thoughtful design and innovative technology. We prioritize your privacy and security while striving to deliver personalized, impactful solutions to enhance your parenting journey. If you have any questions about our company or services, please reach out to us via the contact information provided below.

1. Information We Collect

1.1 Information You Provide

When you use tyyni, we may collect:

Personal Information: Such as your name, email address, and account details for registration and personalized AI processing.
Journal Entries: Content you input about parenting challenges or family dynamics, used to provide tailored advice.
Payment Information: For subscription or premium services, securely processed through trusted Apple payment.

1.2 Automatically Collected Information

We may collect:

Device Information: Including device type, operating system, and app usage data.
Usage Data: Such as the features you use and how you interact with the app.
Cookies: To enhance your experience and understand app performance.

1.3 Third-Party Information

If you connect through a third-party service (e.g., Google or Apple), we may collect your publicly available profile information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain tyyni’s services.
To deliver personalized advice based on your journal entries.
To communicate updates, features, and promotional messages.
To improve app performance and user experience.
To comply with legal obligations.

We do not sell, rent, or trade your personal information. Your data may be shared only in the following situations:

Service Providers: Trusted partners such as cloud storage and payment processors, who are bound by strict confidentiality agreements.
Legal Compliance: When required by law or to respond to legal requests.
Business Transfers: In the event of a merger, acquisition, or asset sale.
With Your Consent: When you explicitly authorize it.

4. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration. This includes:

Data encryption during transmission and storage.
Regular security audits and updates.
Restricted access to sensitive data.

Despite these measures, no security system is impenetrable. If you suspect a security breach, please contact us immediately.

5. Your Rights

You have the following rights:

Access and Correction: View and update your personal data.
Data Deletion: Request to delete your account and all related data by emailing tyyni@zenbox.cc with the subject "Delete Account.”, or delete in the app account settings.
Marketing Preferences: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Retention of Information

We retain your personal information only as long as necessary for legitimate business purposes, including:

For operational needs and compliance with legal obligations.
For resolving disputes or preventing misuse of the service.

Upon account deletion, we enforce a three-month security retention window to ensure account integrity before permanently deleting or anonymizing the data.

7. Data Processing and Third-Party Services

Tyyni may partner with third-party developers to enhance your experience. These partners must agree to strict confidentiality terms. Your personal data will not be accessible to third parties unless you explicitly use and log in to their services.

You may enable or disable permissions, such as notifications or data access, via your device settings. Uninstalling the app will stop all data collection activities.

8. Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services and understand traffic patterns. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant updates via email or within the app.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at: tyyni@zenbox.cc

By using tyyni, you agree to this Privacy Policy. Please revisit this page regularly to stay informed about updates and how we protect your privacy.